Acceptance of Terms
Welcome to LeapCommerce. These Terms of Service ("Terms") constitute a legally binding agreement between you and LeapCommerce Technologies Ltd ("LeapCommerce," "we," "us," or "our"), governing your access to and use of our platform, website, APIs, and related services (collectively, the "Services").
By creating an account, clicking "Agree," accessing, or otherwise using our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
Eligibility
To use LeapCommerce, you must meet the following eligibility requirements:
- You must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater.
- If registering on behalf of a business entity, you must have authority to bind that entity.
- You must not be located in, or a national or resident of, any country subject to applicable trade sanctions or embargoes.
- You must not be on any government-maintained list of prohibited or restricted parties.
- Your access must not be previously suspended or terminated by LeapCommerce for violation of these Terms.
We reserve the right to refuse service to anyone for any reason at any time, consistent with applicable law.
Account Responsibilities
When you create an account with LeapCommerce, you take on specific responsibilities to maintain the security and integrity of that account.
Registration. You agree to provide accurate, current, and complete information during registration and to update such information as needed to keep it accurate.
Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:
- Use a strong, unique password and enable multi-factor authentication where available.
- Notify us immediately at [email protected] upon discovering any unauthorized use of your account.
- Not share your credentials with any third party unless expressly permitted by your plan's seat-based access.
- Log out of your account at the end of each session, especially on shared devices.
LeapCommerce will not be liable for any loss or damage arising from your failure to comply with these security obligations.
Use of Services
Subject to your compliance with these Terms and timely payment of fees, LeapCommerce grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services during the term of your subscription.
Permitted Uses. You may use our Services to:
- Integrate LeapCommerce with your e-commerce storefront and third-party platforms.
- Leverage AI-powered features such as product recommendations, dynamic pricing, and customer segmentation.
- Access analytics dashboards and reporting tools for your commerce operations.
- Build automated marketing workflows for customer engagement.
- Access our APIs in accordance with our API documentation and rate limits.
Prohibited Uses. You agree not to:
- Reverse engineer, decompile, or disassemble any part of the Services.
- Use the Services to store or transmit malicious code, viruses, or harmful content.
- Attempt to gain unauthorized access to any system, network, or data related to the Services.
- Use the Services to violate any applicable laws or regulations.
- Sublicense, resell, or otherwise transfer access to the Services without prior written consent.
- Conduct load testing, stress testing, or benchmarking of the Services without prior written approval.
- Use automated tools (scrapers, bots) to extract data from the platform beyond what our API permits.
- Use the Services in any manner that could impair, overload, or compromise platform performance.
We reserve the right to monitor usage to enforce these restrictions and to take appropriate action, including suspension, for violations.
Intellectual Property
Our IP. The Services and all underlying technology, including software, algorithms, AI models, user interfaces, designs, graphics, documentation, and trademarks, are the exclusive property of LeapCommerce Technologies Ltd and are protected by copyright, trade secret, patent, and other intellectual property laws worldwide. Nothing in these Terms grants you ownership of any such materials.
Your Data. You retain all ownership of data you input into our platform ("Customer Data"). By using our Services, you grant LeapCommerce a limited, worldwide, royalty-free license to process your Customer Data solely to provide and improve the Services. We do not sell your Customer Data to third parties.
Feedback. If you provide us with suggestions, ideas, or feedback regarding the Services ("Feedback"), you grant LeapCommerce a perpetual, irrevocable, royalty-free license to use, modify, and incorporate that Feedback into our products and services without any obligation to you.
AI Model Outputs. Outputs generated by our AI features (e.g., recommended copy, pricing suggestions, customer segments) are provided to assist your decision-making. You retain responsibility for how you act on these outputs. LeapCommerce does not claim ownership over outputs generated specifically for your use case.
Payment Terms
Access to paid features of the Services is subject to timely payment of the applicable subscription fees.
| Term | Detail |
|---|---|
| Billing Cycle | Monthly or annual, depending on your chosen plan. Annual plans are billed upfront. |
| Auto-Renewal | Subscriptions automatically renew unless cancelled at least 7 days before the renewal date. |
| Price Changes | We will notify you at least 30 days in advance of any price change. Continued use after the effective date constitutes acceptance. |
| Refunds | Monthly plans: no refunds for partial months. Annual plans: pro-rata refunds available within 30 days of payment. |
| Taxes | Fees exclude applicable taxes. You are responsible for all taxes, levies, or duties imposed by your jurisdiction. |
| Late Payment | Overdue amounts accrue interest at 1.5% per month. Services may be suspended after 14 days of non-payment. |
| Disputes | Billing disputes must be raised within 60 days of the invoice date by contacting [email protected]. |
All payments are processed securely by our third-party payment providers. LeapCommerce does not store full payment card details on its servers.
Data & Privacy
Your privacy is important to us. Our Privacy Policy describes how we collect, use, and protect your personal data and is incorporated into these Terms by reference.
Data Processing. For customers subject to the GDPR or similar regulations, we act as a data processor when handling Customer Data on your behalf. A Data Processing Agreement (DPA) is available upon request and forms part of our agreement where applicable.
Data Security. We implement industry-standard technical and organizational measures to protect Customer Data, including encryption at rest and in transit, access controls, and regular security audits. However, no system is entirely secure, and we cannot guarantee absolute security.
Data Retention. Upon termination of your subscription, we retain your Customer Data for 90 days during which you may export it. After this period, Customer Data is securely deleted unless retention is required by law.
Aggregated Analytics. We may use anonymized and aggregated data derived from your use of the Services to improve our platform, conduct research, and publish industry insights. This data cannot be traced back to you or your customers.
Limitation of Liability
Disclaimer of Warranties. The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.
Limitation of Damages. To the fullest extent permitted by applicable law, LeapCommerce shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, business opportunities, or goodwill, even if we have been advised of the possibility of such damages.
Exceptions. The limitations above do not apply to: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded by applicable law.
Indemnification. You agree to indemnify, defend, and hold harmless LeapCommerce and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of the Services, your Customer Data, or your violation of these Terms.
Termination
By You. You may cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellation takes effect at the end of the current billing cycle. No refunds are provided for the remaining period unless you are on an annual plan within the 30-day refund window.
By LeapCommerce. We may suspend or terminate your access to the Services, with or without notice, if:
- You materially breach any provision of these Terms and fail to remedy the breach within 10 business days of written notice.
- You engage in conduct that poses a security risk to us, other customers, or third parties.
- Your account is associated with fraudulent or illegal activity.
- We are required to do so by applicable law or regulatory authority.
- We discontinue the Services (with 60 days' prior notice where commercially reasonable).
Effect of Termination. Upon termination, your right to access and use the Services ceases immediately. Sections relating to IP, payment obligations, data retention, limitation of liability, and governing law shall survive termination. You may export your Customer Data within the 90-day retention window described in Section 7.
Governing Law
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms or the Services that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration under the rules of the Lagos Court of Arbitration, with proceedings conducted in English in Lagos, Nigeria.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm. If you are a consumer in a jurisdiction that does not permit mandatory arbitration, you may bring claims in your local courts.
Class Action Waiver. To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Changes to Terms
We may modify these Terms from time to time. When we make material changes, we will notify you by:
- Sending an email to the address associated with your account.
- Displaying a prominent notice within the platform.
- Updating the "Last Updated" date at the top of this page.
Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services and cancel your subscription before the effective date.
For non-material changes (such as typo corrections, clarifications, or addition of new features), we may update the Terms without individual notification, but the "Last Updated" date will always reflect the most recent revision.
Contact
If you have any questions about these Terms, wish to raise a legal concern, or need to reach our compliance or billing team, please contact us using the details below: